Twitter Support ( @TwitterSupport ) Twitter Profile

TwitterSupport

Twitter Support

Here to help. 💙

Twitter HQ

Joined on 4 December, 2008

https://help.twitter.com

  • 206 Tweets
  • 6.6m Followers
  • 17 Following

We’re looking for people to test this out in the US –– you can add notes with helpful context to Tweets that you think are misleading.

For now, these notes won’t appear directly on Twitter, but anyone in the US can view them at: (2/3)

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We'll use the notes and your feedback to help shape this program and learn how to reach our goal of letting the Twitter community decide when and what context is added to a Tweet.

For details and how to apply to be a part of Birdwatch: (3/3)

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🐦 Today we’re introducing @Birdwatch, a community-driven approach to addressing misleading information. And we want your help. (1/3)

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Last call! As part of our new verification policy, we’ll remove verification badges from inactive and incomplete accounts starting tomorrow, January 22.

We've reached out directly to those who need to take action to stay verified. For more info:

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To clear up confusion about fluctuations in follower counts:

In order to prevent spam, we regularly challenge accounts to confirm details like email and phone number. Until that info is confirmed, these accounts aren’t included in follower counts.

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We have you covered when something seems off. If there’s a login from a new device or from a browser with cookies turned off, you’ll get a push notification to confirm it was you.

More about login alerts:

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2021 is (finally) here. Start it off with the right Tweets.

Follow the Funny Tweets Topic and tailor it for you. We'll show you more Tweets similar to the ones you like and Retweet and less of the ones you select “Not interested" on from the ∙∙∙ icon.

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You have control of who can see and interact with your Tweets. Here’s what you need to know about protecting your Tweets:

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Get to your favorite Lists quickly by pinning up to 5 on your Home timeline, so the conversations you want to read are just a swipe away.

Tap “Lists” from the profile icon menu, then tap the 📌 icon.

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If you like an account’s Tweets, but would rather not see their Retweets, you can turn them off.

Head over to the profile, tap the “∙∙∙” icon, and then “Turn off Retweets.”

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Ready to be a Twitter pro? We’ve got you covered. Check out our new Getting Started Guide for everything you need to know:

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Sometimes you have more in common than you think.

On Android, we're testing a way to highlight things you have in common when you reply to someone you don’t follow or engage with. We may show the Topics you both follow, your mutual connections, or their profile bio.

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Quoted @TwitterSupport

We're planning to relaunch verification in 2021, but first we want to hear from you.

Help us shape our approach to verification on Twitter by letting us know what you think. Take a look at our draft policy and submit your #VerificationFeedback here:

Thank you for sharing feedback on our verification policy. You helped shape the version that we’re sharing today.

Check out the specifics of the new policy and how you can apply for verification next year:

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We’ve updated Fleet notifications: when someone shares your Tweet in a Fleet, you’ll now receive a push notification –– just like when someone @ mentions you in a Fleet.

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Some of you may no longer see the “Share in a Fleet” option in the Tweet share menu. To get back to sharing Tweets in your Fleets, update to the latest version of the Twitter for iOS or Android app once it’s available for you.

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Quoted @Twitter

Reading an article before Retweeting it? That’s growth.

Before you Retweet an article, we’ll remind you to read it first.

We'll continue to focus on encouraging more thoughtful amplification. We believe this requires multiple solutions––some of which may be more effective than others. For example, we know that prompting you to read articles leads to more informed sharing. (4)

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Quoted @TwitterSupport

We’ll temporarily ask people to add their own commentary before amplifying content by prompting Quote Tweets instead of Retweets. We hope this encourages everyone to consider why they are amplifying a Tweet, and brings more thoughts, reactions & perspectives to the conversation.

After learning from this product experience, we’re sharing an update: today Retweet functionality will be returning to the way it was before.

Here's what we saw while we prompted Quote Tweets (1/4):

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Our goal with prompting QTs (instead of Retweets) was to encourage more thoughtful amplification. We don’t believe that this happened, in practice. The use of Quote Tweets increased, but 45% of them included single-word affirmations and 70% had less than 25 characters. (2/4)

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The increase in Quote Tweets was also offset by an overall 20% decrease in sharing through both Retweets and Quote Tweets. Considering this, we'll no longer prompt Quote Tweets from the Retweet icon. For more details: (3/4)

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